Covid 19 Terms and Conditions (these take precedence over our standard terms below and may change in line with future Government requirements)
Under current guidance we need to maintain a 2 metre distance from each other. Please bring a face mask and hand sanitiser with you in case there are areas where we cannot maintain the 2m distance.
Hand sanitiser should be used during the walk to avoid Covid-19 contamination. We will ask participants to sanitise before handling samples, any equipment and books.
During tier 1 to 4 restrictions, outdoor events are allowed take groups up to 30 out for educational purposes. We aim to restrict group size to 12 people. To manage the number of households, we may split the group between two instructors on the day.
COVID19 CANCELLATION POLICY.
IF YOU ARE EXPERIENCING ANY OF THE SYMPTOMS OF COVID19, PLEASE ADVISE US AND DO NOT ATTEND. YOU WILL RECEIVE A 100% CREDIT TOWARDS ANOTHER EVENT EVEN IF YOU CANCEL ON THE DAY OF THE EVENT. ANYONE DISPLAYING OBVIOUS SIGNS OF ILLNESS WILL NOT BE ALLOWED TO PARTICIPATE IN THE WALK.
Gift Vouchers – Any periods of Government-directed national lockdown will be taken into account and we will honour expired vouchers taking account of lockdown periods.
Standard Terms and Conditions
Event times
We aim to start at the time advertised so we ask you to meet 15 minutes in advance of the start time. This allows us to register everyone.
The end time is approximate and we may run over the published end time. Please let us know at the outset if you need to leave promptly.
Group size
The maximum number of participants on each event is 10 to 15 people depending on the location, unless there is more than 1 instructor.
Food, water and tasting samples
Depending on the circumstances of the time, tasting samples may or may not be available. Participants are asked to bring a packed lunch or snack and drinking water. We will also email details of other requirements such as footwear and joining instructions.
Children and pets
Children of all ages are welcome to attend the courses. However, some children may find the gentle pace of the walks and level of detail is too much to keep them engaged. You might prefer to book a Private Family Forage rather than one of our public events.
We do not allow pets to be brought on our public walks, however, we can accommodate them on our Private Family Forages.
Collection of plants, fungi and seaweeds
The purpose of our walks is to learn to identify species and learn about their uses. It is not designed to allow time for collection of significant amounts of foraged foods although you may get a limited opportunity to collect for your pot if nature provides.
CANCELLATION POLICY
Cancellation by client
To cancel your place and receive a refund, we require 1 full week’s notice prior to the event date. If you cancel any time later than this, we cannot give you a refund nor transfer you to another walk.
Course cancellations or alterations to events by Whitehouse Foraging
Whilst every attempt will be made to run all courses and events when scheduled, some may be cancelled due to circumstances such as poor weather conditions. Should an event be cancelled an alternative location or date will be offered to all people booked onto the cancelled event. If a mutually suitable date or location cannot be found then a full refund will be offered.
Although we will endeavour to provide our participants as much notice as possible, if cancellation is required, sometimes this is not possible and may happen close to event date. Whitehouse Foraging will not be liable for any ancillary costs, travel or accommodation expenses but only event fees and costs relating to the hosting of the courses.
Locations may also change if absolutely necessary in order to provide the most opportunity to find plants, seaweeds and fungi that is in season. Alternative venues will normally be within 10 minutes drive of the original venue.
Gift vouchers.
If you are booking a place on one of our walks for someone else, please buy a gift vouchers or vouchers. These vouchers can be used instead of a credit card to book tickets online on a date that suits the recipient. Places are subject to availability so please remind the recipient to book well in advance. All vouchers are valid for 18 months from the date of purchase and cannot be extended.
Liability
Due to venues being outdoors, our events are not always absolutely free from hazard. We make every effort to minimise all risks to our clients and will instruct them in the safe negotiation of any that remain. Consequently Whitehouse Foraging does not accept liability for any physical injury to a client, damages to property, or any losses, consequential or otherwise, unless they are shown to be due to negligence on our part.
Professional Position
Graham and Christine Whitehouse are insured as outdoor trainers holding Public Liability Insurance. A Risk Assessment is undertaken for each location that an event is run at. We are also members of:
The Association of Foragers https://foragers-association.org/